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Shipping and Delivery

Miss Can Goes Global, Lda, owner of the miss-can.com website uses one of the best distribution processes so that your order arrives in the best conditions at your address.

SHIPPING AND DELIVERY

All products are shipped directly from our headquarters.

Orders are processed on weekdays and are not sent on Saturdays and Sundays.

We do everything possible to ship orders on the same day they are requested (after order validation and respective proof of payment), but in some cases, it can take up to 7 business days to ship.

We guarantee delivery only to the address provided.

Shipments for redirect, incorrect or incomplete addresses can take longer in the delivery process.

We do not ship to PO Boxes or postal codes.

DELIVERY TIME

Orders placed until 3:00 pm on working days, can be shipped on the same day. However, delays may occur due to weather, stock availability or other circumstances. That is:

Under normal conditions, orders placed before 3 pm, Monday to Friday, are dispatched between 3/5 days.

TRANSPORTATION COSTS

Delivery service fees are calculated by shipping weight and are based on the total cost of your order and will be displayed when you purchase.

WARRANTIES

Miss Can Goes Global, Lda is proud to have quality products.

If for any reason you are not satisfied with your purchase, you can return it, request a replacement or refund, with the exceptions listed below:

We accept product returns within 3 working days after delivery.

We can replace a product or refund you for a new purchase as long as the product is returned.

For returns, properly pack the order and send it to the following address: Miss Can Goes Global, Lda, Largo do Contador-Mor, nº 19, 1100-160 LISBON, PORTUGAL

Shipping costs are not refundable.

FEES

All taxes and fees associated with products and transportation are included in the final amount presented at the time of purchase. Excluded from this calculation are the customs fees payable in countries inside and outside the European Union.

RECEPTION ADDRESSES

Check all addresses provided carefully. Miss Can Goes Global, Lda guarantees delivery only to the addresses provided.

If the order is not received, we will contact you using the given phone number and / or email address. If it is not possible to contact you, the order will be returned to Miss Can Goes Global, Lda headquarters.

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